Privacy Policy

Your Privacy is Our Priority

Secure & Transparent

Privacy Policy Summary

Your Data is Secure

We use industry-standard encryption and security measures

We Don't Sell Data

Your information is never sold to third parties

You're in Control

Access, modify, or delete your data anytime

Last Updated: November 24, 2025

Effective Date: November 2025

Information We Collect

When you create a GardenHub account, we collect:

  • Name: First and last name for personalization
  • Email Address: For account authentication and communication
  • Password: Stored securely using industry-standard hashing (we never store plain text passwords)
  • Phone Number: Optional, for account recovery
Security Note: All passwords are encrypted using ASP.NET Core Identity with SHA-256 hashing.

Information you provide about your gardens and plants:

  • Garden names, descriptions, locations, and types
  • Plant information (names, types, planting dates, conditions)
  • Daily environmental records (temperature, humidity, VPD)
  • Journal entries and observations
  • Equipment inventory and maintenance records
  • Plant care activities and schedules
  • Images and photos you upload
Privacy: All garden data is private to your account. We do not share your gardening information with other users or third parties.

Automatically collected information:

  • Browser Information: Browser type, version, and language preferences
  • Device Information: Device type, operating system
  • IP Address: For security and analytics purposes
  • Usage Data: Pages visited, features used, time spent
  • Log Data: Error logs and system diagnostics

Purpose: This data helps us improve performance, fix bugs, and enhance user experience.

How We Use Your Information

We use your information solely to provide and improve the GardenHub service:

Service Delivery

To create and maintain your account, provide access to features, and store your garden data securely.

Communication

To send important updates, respond to support requests, and provide account-related notifications.

Authentication & Security

To verify your identity, prevent fraud, and protect your account from unauthorized access.

Platform Improvement

To analyze usage patterns, fix bugs, and develop new features based on user needs.

Analytics & Performance

To monitor system performance, optimize loading times, and ensure reliability.

Legal Compliance

To comply with applicable laws, regulations, and legal processes.

What We Don't Do: We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

How We Protect Your Data

We implement multiple layers of security to protect your information:

Encryption
  • SSL/TLS for data in transit
  • Encrypted database storage
  • Secure password hashing
Access Control
  • ASP.NET Core Identity
  • Role-based permissions
  • Session management
Infrastructure
  • Secure hosting environment
  • Regular security updates
  • Backup and recovery systems
Security Responsibility

While we take extensive measures to protect your data, please help us by using a strong, unique password and keeping your login credentials confidential.

Your Rights and Choices

You have the following rights regarding your personal information:

Access Your Data

View all personal information we have about you through your account dashboard and profile settings.

Update Information

Modify your account details, garden data, and preferences at any time through the application interface.

Delete Your Data

Request deletion of your account and associated data by contacting us through the Contact page.

Export Your Data

Request a copy of your garden data in a portable format (feature coming in future versions).

Need Help? To exercise any of these rights, please contact us and we'll respond within 48 hours.

Cookies and Tracking

GardenHub uses cookies and similar technologies to improve your experience:

Cookie Type Purpose Control
Essential Cookies Required for authentication, security, and basic functionality Always Active
Session Cookies Maintain your login state and preferences during your session Always Active
Performance Cookies Help us understand how you use the application to improve performance Optional
Cookie Control: You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect functionality.

Data Retention

How long we keep your information:

  • Active Accounts: We retain your data as long as your account is active or as needed to provide services.
  • Deleted Accounts: When you delete your account, we remove personal data within 30 days, except where required by law.
  • Backups: Data in backups may persist for up to 90 days before complete removal.
  • Legal Requirements: Some data may be retained longer to comply with legal obligations.

Children's Privacy

Age Restriction

GardenHub is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

  • We will update the "Last Updated" date at the top of this policy
  • Significant changes will be communicated via email to registered users
  • Continued use of GardenHub after changes constitutes acceptance of the updated policy
Stay Informed: We recommend reviewing this policy periodically to stay informed about how we protect your information.

Questions About Privacy?

If you have questions or concerns about this Privacy Policy or our data practices, we're here to help.

Contact Us FAQs About GardenHub

Email: support@gardenhub.com

GitHub: github.com/McKeeJerry-FS/GardenHub